1. Cardrona Apartments are still open and operational even when the lifts are closed, and we, therefore, do not refund or amend accommodation based on Cardrona Alpine Resort or Cardrona Bike Park resort closures. 2. Upon check-in, credit card details will be kept on file and charged for any damages or incidentals incurred during your stay. 3. All refund requests must be received in writing and acknowledged. 4. To secure your accommodation, we require full payment at time of booking. 5. If a booking is cancelled or modified 30 days or more prior to the arrival date a minimum of $200 administration fee applies. 6. Any cancellations within 30 days of arrival are non-refundable. 7. If you have booked through a third party, please check with your travel agent/booking site for their individual Cancellation Policy. 8. You are welcome to request specific rooms but in the case of unforeseen circumstances, such as room damages or maintenance issues, amendments may be made. 9. We offer free parking at Cardrona but cannot take responsibility for any damages caused to the vehicle during your stay.